Returns & Exchanges | Eve’s House of Abundance

At Eve’s House of Abundance, we want you to love every piece you choose. If something is not quite right, you can return it within 14 days.

Our 14-day return window

  • You have 14 days from the day you receive your parcel to send your return back to us.

  • Always use a shipping method with an active tracking number.

How to start a return

  1. Send an email to info@eveshouseofabundance.com before you ship the item.

  2. Include your order number and the return tracking number in the email so we can follow your parcel.

  3. Ship your return within the 14-day period.

Return address

Eve’s House of Abundance / NIN
Klarestraat 29
6811 DP Arnhem
The Netherlands

Condition of returned items

  • Items must be unused, unworn, unwashed, and in the same condition as received.

  • All original tags, labels, dust bags, boxes, and accessories must be included.

  • Please try garments on with care and over your own undergarments.

  • Shoes should be tried on indoors on a clean surface.

Refunds

  • Once your return is delivered to us and passes inspection, we will process a refund to your original payment method.

  • Please allow 5 to 10 business days for the refund to appear, depending on your bank or card issuer.

  • Original shipping fees are not refundable.

Exchanges

  • To secure another size or style quickly, return your item for a refund and place a new order.

Faulty or incorrect items

  • If you believe your item is faulty or you received the wrong product, email info@eveshouseofabundance.comwithin 7 days of receipt with photos and a brief description.

  • We will assess and advise next steps. If confirmed faulty, we will cover reasonable return shipping costs or provide an alternative solution.

Non-returnable items

For hygiene and safety reasons, certain categories may be final sale once opened or used. Examples include:

  • Beauty, fragrance, makeup, and candles if opened or used

  • Earrings and intimate items if hygiene seals are removed or packaging is opened

  • Items marked Final Sale at checkout

Shipping responsibility and risk

  • You are responsible for return shipping costs and the parcel remains your responsibility until it reaches us.

  • Always keep your proof of postage and tracking number.

International returns and customs

  • Mark the parcel as “Returned goods” on customs forms.

  • Any customs duties or fees charged back to us due to incorrect declarations may be deducted from your refund.

Late returns

  • Returns shipped after the 14-day window may be refused or issued as store credit at our discretion.

Need help?

We are here to make this simple and stress free. Email info@eveshouseofabundance.com with any questions.